FAQ
If you have a question not answered below, please email us at thesmockingbird@att.net and we will be glad to assist you.
How long will it take for my order to ship?
We make every effort to ship your order as quickly as possible. Please allow four (4) to seven (7) business days for delivery of in-stock items. Items ordered together are not necessarily shipped together. We will notify you if any item cannot be shipped within 30 days.
What is your return policy on fabric?
Fabric, lace, ribbon, rick-rack, piping and any other merchandise cut and sold by the yard can not be returned except in the event of defective goods or a shipping error. Patterns are also not returnable due to copyright issues.
I am not sure about the color of a fabric, can I get a swatch?
Please email thesmockingbird@att.net for questions regarding fabric color and/or swatch availability. We will do our best to help find what you are looking for.
How long will it take for my order to ship?
We make every effort to ship your order as quickly as possible. Please allow four (4) to seven (7) business days for delivery of in-stock items. Items ordered together are not necessarily shipped together. We will notify you if any item cannot be shipped within 30 days.
What is your return policy on fabric?
Fabric, lace, ribbon, rick-rack, piping and any other merchandise cut and sold by the yard can not be returned except in the event of defective goods or a shipping error. Patterns are also not returnable due to copyright issues.
I am not sure about the color of a fabric, can I get a swatch?
Please email thesmockingbird@att.net for questions regarding fabric color and/or swatch availability. We will do our best to help find what you are looking for.